Everything your team needs to approve us
Certifications, data, contracts and AI, on one page. If anything is missing, email [email protected].
Certifications, reports and compliance
- ISO 27001:2022CertifiedInformation security.
- ISO 9001:2015CertifiedQuality management.
- SOC 2 Type IIReportOn our security controls.
- GDPRComplianceWe comply in every campaign.
Banking or insurance? We’ll walk you through the Trust Center controls for DORA and review them with your team.
Certificates, the SOC 2 report and our policies are in our Trust Center, which we keep up to date.
Your customers’ data doesn’t stay with us
Amaze doesn’t retain personal data: it passes through to the system you choose, whether that’s your analytics, your CRM or your email tool. For loyalty programs there’s also an option where the data never reaches us.
What people share with their permission belongs to your brand.
For minors, a parent or guardian fills in the details, and nothing the child says is stored.
Campaign reporting is anonymous: opens, clicks, views, completions and conversions, without identifying anyone.
We agree with your tech team on how each data point reaches your systems. Data from visitors to this website is covered by our privacy policy.
Who signs, and where data is processed
In the United States, Asombro Extremo LLC, based in Miami, signs the contract and processes the data.
In Europe, our Spanish company signs and processes the data.
For this website, the data controller is Asombro Extremo LLC, as our privacy policy explains.
US: we comply with TCPA and CCPA, and every video discloses that it was made with AI. Each project’s requirements are reviewed with your legal team before launch.
The AI says only what you approve
Every video comes from a script you approve. What changes from one person to the next are pre-approved variants: scenes, lines and their details. Any free-text fields run under rules we agree with your team.
When there’s talent, their voice and likeness are handled as in any celebrity endorsement: with their written consent and under contract.
Rules on AI disclosure, calls, minors and a performer’s likeness vary by country and state. We review them with your legal team before launch.
Timelines and onboarding
Campaigns: plan on 4 to 6 weeks from approved script.
Customer service: 6 to 8 weeks from project approval.
For campaigns and internal communications: one campaign, one brand per country.
Vendor onboarding runs separately, so it’s worth starting now.
All the documents
- Trust CenterCertificates, SOC 2 report and policies
- Information Security PolicyPDF
- Quality PolicyPDF
- ComplianceEthics, anti-corruption and conduct
- SuppliersHow we choose and evaluate ours
Have a security questionnaire, or need another document?
Email [email protected].
Legal on board? Let’s talk
Tell us about your big moment, launch, loyalty program or message to your employees, and we’ll get back to you to set up a call.